Privacy Policy

1. Introduction

This Privacy Policy describes how EVNT ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our event registration platform ("Platform"). The Platform enables event organizers ("Organizers") to create and manage events, and allows attendees ("you" or "Attendees") to register, purchase tickets, and participate in those events.

By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Platform. We encourage you to also review our Terms of Service.

2. Information We Collect

2.1 Registration and Account Information

When you register for an event through our Platform, we collect the personal information you provide in the registration form. This may include:

• Full name and title
• Email address
• Phone number
• Company or organization name and job title
• Billing address and country
• Any additional information requested by the event Organizer through custom registration fields (e.g., dietary preferences, accessibility needs, professional interests)

2.2 Payment Information

When you make a purchase, payment processing is handled securely by Stripe, our third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment card details on our servers. We receive and store:

• Transaction reference codes and payment intent identifiers
• Payment status (pending, completed, failed)
• Payment method type (credit card or wire transfer)
• Transaction amounts and currency
• The last four digits of your payment card (for reference purposes only)

2.3 Automatically Collected Information

When you access the Platform, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed and interactions with the Platform
• Referring website or source
• Date and time of access

2.4 Event Attendance Data

During an event, we may collect data related to your attendance, including check-in timestamps via QR code scanning on your digital badge, session attendance, and any interactions with event features provided through the Platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Event Registration and Management

• Processing your event registration and ticket purchase
• Generating your personalized digital badge (PDF) with QR code for event check-in
• Creating and delivering invoices for your purchase
• Sending registration confirmation and event-related communications via email
• Applying discount codes to your purchase when applicable
• Managing your attendance record and check-in status

3.2 Payment Processing

• Processing credit card payments through Stripe
• Facilitating wire transfer payments and tracking payment confirmations
• Issuing refunds when applicable
• Fraud detection and prevention

3.3 Communications

• Sending purchase confirmation emails with your ticket and badge
• Delivering event updates, schedule changes, and logistical information
• Sending customized email communications from the event Organizer
• Responding to your inquiries and support requests

3.4 Platform Improvement

• Analyzing usage patterns to improve Platform functionality
• Generating aggregated, anonymized statistics for event Organizers
• Troubleshooting technical issues and ensuring Platform security

4. How We Share Your Information

4.1 With Event Organizers

When you register for an event, the Organizer of that event receives your registration data, including your name, email, and any information you provided in the registration form. Each Organizer operates under their own privacy practices and is independently responsible for how they use your data.

4.2 With Service Providers

We share your information with trusted third-party service providers who assist us in operating the Platform:

• Stripe — for secure payment processing. Stripe's use of your data is governed by the Stripe Privacy Policy.
• Email delivery providers — for sending transactional and event-related emails (registration confirmations, badges, invoices).
• Hosting and infrastructure providers — for securely hosting the Platform and storing data.

4.3 Legal Requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Storage and Security

5.1 Data Storage

Your personal data is stored on secure servers. Registration data for each event is stored separately to ensure data isolation between events and Organizers. This multi-tenant architecture means that your data for one event is not accessible to Organizers of other events.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure authentication with hashed and salted passwords
• Isolated per-event databases for registration data
• Regular security assessments and updates
• Restricted access controls for administrative personnel

5.3 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Registration data is retained for the duration of the event and for a reasonable period thereafter to support post-event services, disputes, and compliance.

6. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies to enhance your experience. These include:

• Essential cookies — required for the Platform to function properly (e.g., maintaining your session during registration and checkout).
• Analytics cookies — used to understand how visitors interact with the Platform to improve performance and usability.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform, particularly during the registration and payment process.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete personal data.
• Right to erasure — request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to the processing of your data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

8. Third-Party Links

The Platform or event pages may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on the Platform with a revised "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your data is handled, please contact us: